Privacy Policy

Effective Date: June 20, 2026

Riley Packer ("Riley," "we," "us," or "our") is an independent insurance agent affiliated with Canyon State Insurance. Riley operates his business under Packer Venture LLC, the entity holding his business EIN for tax and payment processing purposes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit insurewithriley.com (the "Site"), submit a form, request a quote, or otherwise communicate with us, including via SMS text message.

By using the Site or providing your information to us, you agree to the terms of this Privacy Policy.

1. Who We Are

Canyon State Insurance is an independent insurance brokerage. Riley Packer is an independent insurance agent affiliated with Canyon State Insurance, doing business at 2450 S Gilbert Rd Suite 207, Chandler, Arizona 85286. Riley's business is operated under Packer Venture LLC, which holds the EIN used for his business and payment processing.

If you have any questions about this Privacy Policy, you can reach us at:

Phone: (480) 848-5983

Email: [email protected]

Mail: 2450 S Gilbert Rd Suite 207, Chandler, AZ 85286

2. Information We Collect

We may collect the following types of information:

Contact Information: First name, last name, phone number, and email address submitted through our quote request form or other contact methods.

Coverage Details: Information about what you are looking to protect (e.g., home, auto, business, life) and any additional details you choose to share about your situation.

Communication Records: Records of calls, emails, and text messages exchanged with us, including consent records and message history.

Automatically Collected Information: When you visit our Site, we and our service providers may automatically collect certain information through cookies, web beacons, and similar tracking technologies, including your IP address, browser type, device type, pages viewed, referring website, and the dates/times of your visit.

3. How We Use Your Information

We use the information we collect to:

Respond to your quote requests and inquiries

Provide insurance brokerage services, including comparing coverage options across carriers

Communicate with you by phone, email, or SMS text message about your request, coverage options, or our services

Improve our Site, marketing, and customer service

Comply with legal, regulatory, and industry obligations

Detect, prevent, and address fraud, security, or technical issues

4. SMS / Text Messaging Communications

By submitting your phone number through our Site and checking the applicable consent box, you agree to receive text messages from Riley Packer / Canyon State Insurance related to your insurance inquiry, quote requests, appointment reminders, and account updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing of mobile information with third parties or affiliates for marketing or promotional purposes is prohibited. This does not include sharing information with our subcontractors and vendors who assist us in delivering text messages on our behalf (for example, our SMS platform provider), solely for the purpose of providing the service you requested.

Message frequency may vary.

Message and data rates may apply.

Reply STOP at any time to opt out of receiving text messages from us.

Reply HELP for assistance.

Carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchasing any goods or services. You may opt out at any time as described above, or by contacting us directly using the information in Section 1.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies, including analytics and advertising tools (such as Google Analytics and Meta/Facebook Pixel), to understand how visitors use our Site, measure the effectiveness of our marketing, and improve user experience.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site. We do not currently respond to "Do Not Track" browser signals.

6. How We Share Your Information

We do not sell your personal information. We may share your information with:

Insurance Carriers: To obtain quotes and provide the coverage options you requested.

Service Providers: Vendors who help us operate our business, such as our customer relationship management (CRM) platform, SMS/email delivery providers, and website hosting providers, who are contractually obligated to protect your information and use it only to provide services to us.

Legal and Compliance: When required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Riley Packer, Canyon State Insurance, our clients, or others.

Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

As stated in Section 4, mobile/SMS opt-in information and consent are never shared with third parties for marketing or promotional purposes.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal and regulatory obligations (including insurance recordkeeping requirements), resolve disputes, and enforce our agreements.

8. Your Choices and Rights

Depending on your state of residence, you may have certain rights regarding your personal information, which may include the right to:

Request access to the personal information we hold about you

Request correction or deletion of your personal information

Opt out of marketing communications, including SMS messages (see Section 4) and email (via the unsubscribe link in our emails)

Request information about how your data has been shared

To exercise any of these rights, contact us using the information in Section 1. We will respond in accordance with applicable law.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our Site may contain links to third-party websites, including insurance carrier websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Riley Packer — Canyon State Insurance Business operated under Packer Venture LLC 2450 S Gilbert Rd Suite 207 Chandler, AZ 85286 Phone: (480) 848-5983 Email: [email protected]